Terms of service

These Terms of Service govern your access and use of our website and all related shopping services operated by Hong Kong Yuanqi Trading Co., Ltd. By accessing, browsing, or placing orders on our site, you agree to be bound by these terms.

1. Company Information

Hong Kong Yuanqi Trading Co., Ltd. Address: ROOM 5B, 12th Floor, TUNG LEE INDUSTRIAL BLDG, 9 LAI YIP STREET, KWUN TONG, HK Contact Email: admin@auraobin.com Phone: +852 65168664

2. Site Usage

You may use this website solely for personal, non‑commercial shopping purposes. You shall not misuse our platform, run automated scrapers, copy site content, or engage in any activity that disrupts website operation.

3. Orders & Payment

When you place an order, you confirm all contact, shipping and billing information you provide is accurate and complete. All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel orders for reasons including inventory shortages, pricing errors, or suspicious transaction activity. Payment must be completed at checkout before we process your order.

4. Product & Pricing

All product descriptions, images and prices shown on the website are subject to change without prior notice. We do our best to display accurate product information; minor visual differences on device displays may occur. Prices do not include international import duties, local taxes or customs fees which may apply to your destination country.

5. Shipping & Delivery

Shipping times are estimated and not guaranteed. Delays may happen due to customs clearance, logistics disruptions or events beyond our control. Risk of loss or damage to goods transfers to you once items are handed over to the shipping carrier. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

Return and refund requests must follow our published Return Policy. Products must be returned in original condition. Shipping costs for returns shall be borne by the customer unless the item arrived defective or wrong. Full rules are available on our Return Policy page.

7. Intellectual Property

All text, graphics, logos, images and content on this website belong to Hong Kong Yuanqi Trading Co., Ltd. You may not reproduce, distribute or reuse any of our intellectual property without written permission.

8. Third‑Party Links

Our website may contain links to external third‑party websites. We hold no responsibility for the content, privacy practices or services of those external sites. Visiting third‑party links is at your own risk.

9. Limitation of Liability

Hong Kong Yuanqi Trading Co., Ltd shall not be liable for any indirect, incidental or consequential damages arising out of your use of our website or purchased products. Our total liability shall not exceed the total amount you paid for your relevant order.

10. Modification of Terms

We reserve the right to update these Terms of Service at any time. Revised terms will be posted on this page with updated effective date. Your continued use of our website after updates means you accept the revised terms.

11. Contact Us

If you have any questions regarding these Terms of Service, please reach out to us: Email: admin@auraobin.com Phone: +852 65168664 Address: ROOM 5B, 12th Floor, TUNG LEE INDUSTRIAL BLDG, 9 LAI YIP STREET, KWUN TONG, HK